Contents
Terms
How to Return the Purchase
How do I Exchange the Product
Conditions of Returns

Terms

You have 30 days to be satisfied with the product you purchased from Flawless Jewelry Inc. For any reasons, if you are not satisfied with the product you purchased from Flawless Jewelry, you can return your purchase to us, no question asked or if you wish you can exchange for another product-item from us.

This 30 days Return policy does not apply to the Diamonds purchase. Loose Diamonds purchases is final, there is no return or exchange.

How to Return the purchase

Step 1
Call us on toll free 866-FLAWLESS for return authorization or e-mail us return@flawlessjewelry.com (For security purpose, without return authorization, shipment will NOT be accepted.)

Step 2
Pack all the items, including jewelry packaging, in appropriate box security.

Step 3
Return the package to following address:
FJINC. (Do not write Flawless Jewelry Inc.)
20687-2 Amar Road
Walnut, CA 91789
USA.

Step 4
Ship the shipment through local post office or UPS or USPS. Do not forget to get the return signature and insurance for the return merchandise.

How do i exchange the product

Simply follow the above 4 steps and let's know the new product you have selected. We will ship the new product free (Standard Shipping Only). We will credit the amount for return item and we will charge amount for the new exchange. Shipping Charges are not refunded, if any (applies in faster mode of shipments).

Conditions of Returns

Flawless Jewelry will not accept the item, which is misused, altered, damaged or mishandled in any way, in such cases 30 days return policy does not apply.

Flawless Jewelry is not responsible for the lost return shipment. It's purchaser's responsibility to have return signature and to insured the shipment to full value.

Your purchase should be return within 30 days post mark from the day you receive the shipment.

Once the item is received by us, we will examine the item. Once it approved your total amount will be credited to same credit card only, within 2 business days. Shipping charges are not credited back, if any (applies in faster modes of shipments). Your financial institution may not give credit to your account immediately because it is up to your financial institutions, how they settle their transactions with their correspondent bank.

All the expenses of return shipments are the responsibility of customers-purchasers.

On every international returns, refund of duty or tax is customers responsibility.

If you have any question on our return policy, please do not hesitate to call toll free 866-FLAWLESS or e-mail us return@flawlessjewelry.com or type your question here.